Privacy Policy

Last Updated: March 2026

This Privacy Policy ("Policy") describes how Roulette Simulator ("we", "us", or "our") collects, uses, shares, and protects your personal information when you use www.roulette-simulator.info and our related services (the "Services").

1. Information We Collect

Information You Provide

  • Account Information: When you create an account, we collect your email address, username, and password.
  • Profile Information: You may optionally provide a display name, avatar, and preferences.
  • Communications: Chat messages, support requests, and feedback you submit through the Services.
  • Payment Information: When you make purchases, payment is processed by third-party payment providers. We do not store your full payment card details.

Information Collected Automatically

  • Device Information: Browser type, operating system, device type, and screen resolution.
  • Usage Information: Pages visited, features used, gameplay data (spins, bets, tournament participation), session duration, and referring URLs.
  • IP Address: Your IP address, which may be used to determine approximate geographic location.
  • Cookies and Similar Technologies: See our Cookie Policy for details.

2. How We Use Your Information

We use your information for the following purposes:

  • To provide, maintain, and improve the Services.
  • To create and manage your account.
  • To process transactions and deliver purchased virtual items.
  • To communicate with you about the Services, including updates and support.
  • To personalise your experience (e.g., VIP progression, recommendations).
  • To enforce our Terms of Service and protect against fraud or misuse.
  • To analyse usage trends and improve the Services.
  • To comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information. We may share your information with the following third-party service providers ("sub-processors") who assist in operating the Services:

  • Google Cloud Platform (GCP): Cloud hosting, database, and infrastructure.
  • Firebase (Google): User authentication and email verification.
  • Xsolla Inc.: Payment processing (merchant of record for purchases).
  • Google Analytics: Website usage analytics and traffic measurement.
  • Resend: Transactional email delivery.
  • Google Vertex AI (Gemini): Automated content moderation for chat and usernames.

We may also share your information in the following circumstances:

  • Service Providers: We share information with the third-party providers listed above who assist in operating the Services.
  • Legal Requirements: We may disclose information if required by law, regulation, legal process, or government request.
  • Safety and Security: We may share information to protect the rights, property, or safety of Roulette Simulator, our users, or others.
  • Business Transfers: In connection with any merger, acquisition, or sale of assets, your information may be transferred.
  • With Your Consent: We may share information with your explicit consent.
  • Affiliate Partners: When you click on affiliate links on our Site, the third-party affiliate partner may collect information about your visit through cookies or similar technologies. We may share aggregated, non-personally-identifiable click and conversion data with affiliate partners. We do not share your personal information with affiliate partners.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Services. Specific retention periods:

  • Account data (email, username, profile): Retained until you delete your account.
  • Gameplay data (spin history, bets, tournament results): Retained for 24 months after last activity.
  • Payment records (transaction history, purchase amounts): Retained for 7 years for tax and legal compliance.
  • Chat messages: Retained for 90 days, then automatically deleted.
  • Server logs (IP addresses, access logs): Retained for 90 days.
  • Deleted accounts: Personal data anonymised or deleted within 30 days of account deletion request. Some anonymised aggregate data may be retained for analytics.

We may also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

5. Data Security

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete such information promptly. If you believe a child under 18 has provided us with personal information, please contact us.

7. Your Rights

For All Users

You may access, update, or delete your account information at any time through your account settings. You may also contact us to request access to, correction of, or deletion of your personal information.

European Economic Area (EEA) and UK Residents (GDPR)

If you are located in the EEA or UK, you have the following rights under the General Data Protection Regulation (GDPR):

  • Right of Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Request correction of inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your personal data ("right to be forgotten").
  • Right to Restrict Processing: Request limitation of how we process your data.
  • Right to Data Portability: Receive your data in a structured, machine-readable format.
  • Right to Object: Object to processing based on legitimate interests or for direct marketing.
  • Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.

To exercise these rights, please contact us at [email protected] or through our contact form. You also have the right to lodge a complaint with your local data protection authority.

California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

  • Right to Know: Request disclosure of the categories and specific pieces of personal information we collect.
  • Right to Delete: Request deletion of your personal information.
  • Right to Opt-Out: Opt out of the sale or sharing of your personal information. We do not sell, share, or trade your personal information to third parties for monetary or other valuable consideration.
  • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. Where we transfer personal data outside the EEA or UK, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last Updated" date and, where required, by providing additional notice. Your continued use of the Services after changes constitutes acceptance of the updated Policy.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Logged-in users can also reach us through our contact form.